Customers Service Hours
Mon – Friday 10.00am – 7.00pm EST
Sat – Sunday 11.00am – 2.00pm E ST
Answering Service is available after hour
Contact US
Distinguished Designer Collections Inc.
Phone: Toll Free (888) 217 9555
Phone: (212) 931 0998
Email: sales@ddcfinewear.com
Email: info@ddcfinewear.com
Return Policy
All merchandise must be return unused and damage free including all original packaging
and tags for a 100% refund.
Failure to do so will result in a void to the refund transaction.
If you are not satisfied with your purchase: domestic buyers must return the item within 7
days from delivery date and international buyers must return the item within 14 days from
the delivery date.
For your convenience a prepaid merchandise return label is included with the delivery of
every order.
Email:refund@ddcfinewear.com
Delivery Time
Orders are generally shipped within 2-4 business days and delivered within 10 business
days from the shipping date.
Duties and Taxes
International buyers are responsible for all duties and taxes incurred. In addition, return
shipping charges are billed to international buyers.
Shipping Rates
All international order will incur an additional $15.00 for shipping and handling.
Rates
Under - $100 $19.00
$100 - $150 $29.00
$151 - $200 $32.00
$201 - $250 $36.00
$251 - $300 $39.00
$301 - Over $42.00
Exchange
If you would like a different item or size, you must return the original merchandise and
place a new order.
Damage Item
If you receive the incorrect item or damaged item please contact customer service by
phone or email.admin@ddcfinewear.com accounting@ddcfinewear.com
Frequently Asked Questions
What is your return policy?
How can I exchange an item?
How does it cost to return an item?
How long will it take to receive my order?
How much does it cost for shipping?
What is the return address?
Can I place an order by phone or fax?
What are the hours for customer service?
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